Privacy and Cookies Policy
General Informaon
Soware Soluons Spółka z ograniczoną odpowiedzialnością ensures the security of user
data, including personal data, for visitors to the websites gmplanner.com and gmplanner.pl.
The following informaon guarantees the condenality and proper use of personal data.
To enhance the accessibility of this Privacy and Cookies Policy, the term "User" has been
replaced with "You," and "Administrator" with "We." We have also introduced subheadings
to help you nd relevant informaon more easily.
This Policy specically covers the website gmplanner.com, the GM Planner mobile
applicaon, and all other websites we own (hereinaer referred to as the "Website" or
"Websites").
Data Controller
The controller of your personal data is Soware Soluons Spółka z ograniczoną
odpowiedzialnością, headquartered in Warsaw, Aleja Wilanowska 9a m100, 02-765 Warsaw,
registered in the Register of Entrepreneurs of the Naonal Court Register maintained by the
District Court for the Capital City of Warsaw in Warsaw, XIII Commercial Division of the
Naonal Court Register under KRS number 0001162628, NIP 9512617671, REGON
54121728400000.
You can contact us via email at: customer@gmplanner.com
Data Protecon Ocer
To enhance the security of your personal data, we have appointed a Data Protecon Ocer –
Mr. Adrian Wojtkowski. You can contact the Data Protecon Ocer via email at:
customer@gmplanner.com
Personal Data We Collect
Providing personal data is voluntary but necessary to conclude and perform a contract. In
cases of legal requirements, we may request addional data, e.g., for accounng or tax
purposes.
Informaon You Provide:
We require the following personal data:
• Email address
• First name
• Last name
• Gender
• Data for BMI calculaon
• Height
• Date of birth
• Purpose of sports recommendaon (weight loss / tness maintenance / muscle gain)
• Injuries
• Fitness level (unt / standard / t)
• Sleep duraon (less than 5 hours / 5–7 hours / more than 7 hours)
• Body fat level (high body fat / standard / no excess body fat)
If using nocaons:
• Email address
• First name
If you do not provide the required personal data, we will not be able to conclude a contract
with you, and you will not be able to use our services.
Addionally, we may process:
• Informaon from correspondence (email, contact forms, tradional mail)
• Informaon from surveys (unless anonymous)
• Informaon shared in comments or discussions on the Website
Informaon We Collect Automacally:
We automacally collect informaon such as:
• Device IP address
• Address of the page visited directly before our Website
• Acons taken on the Website or in the Applicaon
• Search queries
• Time, frequency, and duraon of visits
• Browser and operang system type
• Device type and its idener
• Informaon from cookies and similar technologies
• Interacons with emails (opens, clicks, forwards)
How We Use Your Data
We process your personal data for the following purposes:
• Providing Our Services to You: Enabling you to use our services. Legal basis: necessity
to conclude and perform a contract with you (Art. 6(1)(b) GDPR).
• Managing and Improving Our Operaons: Managing and improving the Website,
enhancing our oerings, detecng and prevenng nancial and other abuses. Legal
basis: our legimate interest (Art. 6(1)(f) GDPR).
• Personalizing Content: Personalizing oers and adversements displayed to you on
the Website or Applicaon. Legal basis: your consent (Art. 6(1)(a) GDPR) or our
legimate interest (Art. 6(1)(f) GDPR), depending on the situaon.
• Communicang and Interacng with You: Responding to your inquiries, comments,
etc. Legal basis: your consent (Art. 6(1)(a) GDPR) or our legimate interest (Art.
6(1)(f) GDPR), depending on the situaon.
• Resolving Disputes, Handling Complaints or Claims: Addressing complaints, legal
claims, or disputes involving you or us. Legal basis: your consent (Art. 6(1)(a) GDPR)
or our legimate interest (Art. 6(1)(f) GDPR), depending on the situaon.
• Fullling Legal Obligaons: For example, tax law requirements. Legal basis: necessity
to comply with a legal obligaon (Art. 6(1)(c) GDPR).
Sharing Your Data
We may share your personal data with:
• Individuals cooperang with us under civil law contracts
• Providers of courier and postal services
• Providers of electronic payment services
• Providers of IT and network infrastructure
• Providers of technologies used by the Website
• Accounng service providers
• Other enes if necessary to achieve the purposes of data processing
Data may also be shared in the following situaons:
• When required by law or public authority
• To establish, exercise, or defend our rights
• In case of restructuring, sale, or transfer of business ownership
In each case, we share the narrowest possible scope of data necessary to achieve the
processing purpose.
Your Rights
You have the right to:
• Access your personal data
• Recfy data
• Delete data
• Restrict processing
• Data portability
• Withdraw consent (if processing is based on consent) at any me
You also have the right to object to the processing of personal data based on our legimate
interest, including proling. In the case of data processing for direct markeng purposes, you
have the right to object at any me.
To exercise your rights, contact the Data Protecon Ocer.
You have the right to lodge a complaint with a supervisory authority if you believe that the
processing of your personal data violates the law.
Internaonal Data Transfers
Personal data may be transferred and stored outside the European Economic Area (EEA). In
such cases, we ensure an adequate level of data protecon in accordance with Arcles 44–49
of the GDPR, e.g., by using standard data protecon clauses adopted by the European
Commission.
To obtain a copy of personal data transferred to a third country, contact the Data Controller.
Data Retenon Period
We retain your personal data:
• In connecon with contract performance – for the duraon of the contract and unl
the expiraon of any claims
• Based on legimate interest – unl the interest expires or an objecon is raised
• In connecon with legal obligaons – for the period required by law
• Based on consent – for 3 years from the date of consent or unl it is withdrawn
If data is processed on more than one basis, we retain it unl none of the bases apply.
Minors
The Websites are not intended for individuals under 18 years of age. We do not knowingly
collect personal data from minors. If we become aware that we have such data, we will
delete it promptly. If you suspect that we have collected data from a minor, please contact
the Data Protecon Ocer.
Cookies
We use cookies to:
• Provide access to services
• Improve the Websites and applicaons
• Ensure security
• Beer present services for markeng purposes
• Personalize oers
Types of Cookies
Cookies can be categorized based on their storage duraon, origin, and necessity for service
funconality:
By Storage Duraon:
• Session Cookies: These are temporary cookies that are deleted once you log out or
close your browser. GDPR.eu+1All About Cookies+1
• Persistent Cookies: These remain on your device for a set period or unl you
manually delete them.
By Origin:
• First-Party Cookies: Set directly by us, these cookies are stored by the website you
are vising.
• Third-Party Cookies: Set by our partners, these cookies originate from domains other
than the one you are vising.
By Necessity for Service Funconality:
• Strictly Necessary Cookies: Essenal for the proper funconing of the website,
applicaon, or specic features you wish to use. GDPR.eu
• Funconal Cookies: These allow us to analyze how you use the website or
applicaon, such as which links you click and your browser sengs.
• Adversing/Business Cookies: These help assess the eecveness of adversing and
markeng eorts. They are provided by our partners and are used to analyze and
track visits to the website and applicaon, as well as the eecveness of
adversements.
Our Cookies (Strictly Necessary Cookies)
These cookies are integral to the operaon of the website and applicaon, enabling
funconalies such as proper page display, user login, and shopping cart usage.
Opt-out: You can congure your browser to not use any cookies. However, opng out may
negavely impact the funconality and features of the website and applicaon.
Google Analycs (Funconal Cookies)
Our websites and applicaons use Google Analycs, a service provided by Google Inc., to
analyze how you use the website and applicaon, which helps us improve them. Informaon
collected by Google in connecon with your use of the website and applicaon (e.g., visited
subpages, language sengs, operang systems used) is transmied to a Google server in the
USA, where it is stored and analyzed. The relevant results are then made available to us in
anonymized form.
We have acvated the IP anonymizaon feature oered by Google, which removes the last 8
digits (for IPv4) or the last 80 bits (for IPv6) of your IP address. Addionally, Google is
cered under the EU–US Privacy Shield agreement, ensuring an adequate level of data
protecon for processing data in the USA.
Opt-out: You can download and install a browser plugin to disable Google Analycs cookies.
The plugin is available at tools.google.com.
Google AdWords (Adversing/Business Cookies)
Our websites and applicaons ulize Google AdWords to adverse our products and services
online. AdWords displays ads on other websites you visit, based on your interacons with
our websites and applicaons. To achieve this, cookies are placed on your device. These
cookies do not allow us to idenfy you personally or access your device.
For more informaon about Google's privacy policy, please visit: policies.google.com.
Opt-out: To opt out of these cookies, visit myadcenter.google.com and follow the provided
instrucons.
Hotjar (Funconal Cookies)
Our websites and applicaons use Hotjar, a service provided by Hotjar Ltd., to beer
understand your needs and opmize the services we oer. This service allows us to analyze,
for example, the me spent on specic pages, clicked links, acons taken, and elements of
the page that may cause dicules. Hotjar uses cookies and other technologies to collect
data on your behavior and device, including your IP address (stored in anonymized form),
screen size, device type, browser informaon, geographic locaon (limited to the country),
and preferred language for displaying the website.
Hotjar creates pseudonymized user proles. Neither Hotjar nor we use this informaon to
idenfy you personally or link it with other personal data.The
Guardian+7rzsoware.com+7Reuters+7
Opt-out: You can opt out of these cookies by vising hps://www.hotjar.com/policies/do-
not-track/ and following the instrucons.
Google DoubleClick (Adversing/Business Cookies)
Our websites use Google DoubleClick—a tool that enables control over the frequency of ad
displays, their ming, and the period during which they may appear in your browser. This
helps us assess the eecveness of our adversing campaigns.
Opt-out: To opt out of these cookies, visit hps://myadcenter.google.com and follow the
instrucons.
Informaon on Cookies in Web Browsers
Detailed informaon on managing cookies in various web browsers can be found at the
following links:
• Microso Edge: support.microso.com
• Mozilla Firefox: support.mozilla.org
• Google Chrome: support.google.com
• Opera: help.opera.com
Disabling Cookies on Mobile Devices
To disable cookies on mobile devices, depending on your operang system, please refer to
the following links and follow the instrucons:
• Android (Google): support.google.com
• iOS (Apple): support.apple.com
Impact of Restricng or Disabling Cookies
Please note that restricng or disabling the use of cookies and similar technologies may
aect certain funconalies available on our websites.
Addional Informaon
Addional informaon about cookies and other technologies can be found at:
• wszystkoociasteczkach.pl
• youronlinechoices.com
• Or in the Help secon of your web browser's menu.
For further informaon, you can also contact us directly or reach out to our Data Protecon
Ocer.
Changes to the Privacy and Cookies Policy
We reserve the right to change and update this Privacy and Cookies Policy. We will promptly
inform users of our websites about any changes. If you connue to use our websites aer
changes have been made, you accept the revised terms. In the case of signicant changes,
we may provide more explicit nocaons or obtain consent as required by law.
Eecve Date of this Privacy and Cookies Policy: April 24, 2025
Annex 1
Account & Data Deleon Policy
Account & Data Deleon Policy
Eecve: July 7, 2025
1. Introducon
GM Planner respects your right to control your personal data. If you hold a user account, you
may permanently delete your account and all related data. This policy explains how to do so,
what will be removed or retained, and the expected meline.
2. In-App & Web-Based Deleon Opons
In compliance with Google Play’s User Data policy and the App Privacy Details requirements
of the App Store, we oer two account deleon pathways:
• In-App Deleon
• Navigate to Sengs → Account → Delete Account within the GM Planner app.
• Conrm to iniate deleon.
• You will receive an email conrming your account deleon.
• Web-Based Deleon Request
• Intended for users who’ve uninstalled the app.
• Contact customer service at customer@gmplanner.com to request account deleon.
• Deleon Policy URL: hps://gmplanner.com/cookies.pdf
3. Subscripons and Account Deleon
All acve subscripons at the me of account deleon are subject to the terms outlined in
the User Agreement. Users are responsible for managing and canceling their subscripons
through the appropriate plaorm (Google Play / App Store) prior to iniang deleon, as
deleng the account does not automacally cancel third-party subscripon billing.
4. Types of Data Aected
Permanently Deleted:
• Account credenals, tokens, authencaon data
• User prole (name, email, photo, preferences)
• Workout history, plans, progress, logs
• Analycs and app usage data linked to your account
5. Deleon Timeline
• 24–72 hours: Deleon request acknowledged and account deacvated
• Within 30 days: Full data purge, excluding legally retained items
